Singapore Thong Chai Medical Institution (“the Institution”) recognizes the importance of personal data privacy and is committed to complying with the Singapore Personal Data Protection Act (PDPA). This statement aims to inform you about how the Institution collects, uses, discloses, and protects your personal data.
1. Personal Data Collected
The Institution may collect personal data including but not limited to:
Identification Information: Name, NRIC number, passport number, date of birth, gender, etc.
Contact Information: Address, telephone number, email address, etc.
Medical Information: Medical history, diagnoses, treatment records, medication information, allergy history, etc.
Payment Information: Credit card information, bank account information, etc.
Donation Information: Donation amount, donation date, donation method, etc.
Other Information: Other information provided by you when using the Institution’s services.
2. Use of Personal Data
The Institution may use the collected personal data for the following purposes:
Providing medical services, including diagnosis, treatment, appointments, etc.
Managing patient records and medical files.
Processing medical fees and insurance claims.
Processing and recording donations, including issuing donation receipts, thank-you letters, etc.
Communicating with you, including sending medical notifications, reminders, etc.
Conducting medical research and statistical analysis (in compliance with the PDPA).
Complying with legal and regulatory requirements.
3. Disclosure of Personal Data
The Institution may disclose your personal data to third parties in the following circumstances:
Providing medical information to other medical institutions or doctors to provide better medical services to you.
Providing medical information to insurance companies to process insurance claims.
Providing information to government agencies or regulatory authorities to comply with legal and regulatory requirements.
Disclosing information to other third parties with your consent.
4. Protection of Personal Data
The Institution takes the following measures to protect your personal data:
Implementing strict security measures to prevent unauthorized access, use, disclosure, or alteration of your personal data.
Limiting access to personal data, allowing access only to authorized personnel.
Regularly reviewing and updating security measures to ensure their effectiveness.
5. Retention of Personal Data
The Institution will retain your personal data for the time necessary to meet legal and regulatory requirements or to achieve the purposes of collection.
6. Your Rights
Under the PDPA, you have the right to:
Access your personal data.
Correct your personal data.
Withdraw your consent to the use of your personal data (in compliance with the PDPA).
File a complaint regarding the protection of your personal data.
7. Contact Us
If you have any questions or concerns about this statement or your personal data, please contact us through the following methods:
Contact Us
Donation
Volunteer
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